Associate Technical Educator
join the Platform team while studying for a Marketer Degree Apprenticeship.
THIS IS A DEGREE APPRENTICESHIP ROLE WHICH REQUIRES STUDY AT MANCHESTER METROPOLITAN UNIVERSITY. ALL OFFERS ARE SUBJECT TO ACCEPTANCE ON THE DEGREE PROGRAMME.
All undergraduate degree apprenticeships demand a lot of time and commitment. Our existing apprentices have excelled, we are not lowering our standards. Bring your a game.
- Start Date: September 2025
- Location: Manchester City Centre Office
- Salary: £17,000
- Reports to: Head of Product Development
Role Overview:
The Technical Educator will play a critical role in supporting sales efforts through high-impact technical content and documentation. This person will be responsible for writing & publishing technical content with the marketing team, developing content to drive awareness and sales growth. This role is ideal for someone passionate about technolagy who thrives in a fast-paced, team-driven environment.
Time is split as needed between university and work. We will ensure you get all the time you need to attend studies and complete course work.
Key Responsibilities:
- Work collaboratively with other Technical Educators to review, edit, and create technical documentation for feature releases using our docs-as-code platform.
- Ensuring Content is appropriate audience (Developers, Senior Managers) etc
- Creating/Selecting appropriate graphics and screenshots to accompany articles
- Liase with the marketing team on all areas of Platform Marketing
- Compassionately review draft documentation from other Technical Educators as well as contributions from internal collaborators outside of the team.
- Learn about Ciptex's products, and become an advocate for our customers.
Qualifications:
- Experiencewriting, reviewing, and maintaining product documentation.
- Excellent skills in grammar, and experience with minimalist documentation design.
- Deep empathy for the developer experience and an ability to use that empathy to create a better developer experience in the documentation.
- Curious about new products and technologies and excited about sharing what you learn with our customers.
- Excellent Written English
- Comfortable working in a highly collaborative environment.
- Highly organized and able to work on numerous issues and projects simultaneously.
Growth Path:
This role offers a clear pathway into Principle Customer Education & Training Roles
We support and encourage learning of all kinds. We will offer technical and skills based training throughout the apprenticeship and beyond and it is our hope that the successful candidate will wish to continue in our employment after graduation.